Advisory Services

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Advance Care Planning

ADVISORY SERVICES

预立护理计划 咨询服务

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Life is a matter of choices, and every choice you make, makes you.

~ John C.Maxwell

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If you can’t speak for yourself, who will make decisions about your finances, medical care and personal wishes? Who would be your voice? Would they know what you want?

Our experienced, caring and professional Advance Care Planning (ACP) Team will assist you with:

  • Knowing how to start the conversation
  • Exploring & understanding what is important to you
  • Documenting your wishes clearly

Service Fee:  RM325

    • If you wish to have the discussion @ the comfort of your own home, an additional RM50 will be incurred
    • 1.5  hour session (English / Mandarin / Cantonese)
    • Audio recording (CD)
    • ACP written file

Contact us +603 – 2142 1666 and we shall connect you with our ACP Advisors

*Engagement by appointment only

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如果您无法表达自身意愿的话……谁能代您做出财务、医疗上的决定？ 谁知道您的个人意愿并且代您发声？他们是否知道您真正想要的是什么？

我们专业、关爱以及经验丰富的预立护理计划团队将能够为您提供以下帮助：

  • 了解如何开始对话
  • 探索和理解对您来说重要的东西
  • 清楚地记录您的意愿

服务收费：RM325

    • 如果您希望在自己舒适的家中进行讨论，将另收RM50。
    • 1.5 小时的面谈 (英文／华语／粤语)
    • 录音（CD）
    • ACP书面文件

联系我们 +603 – 2142 1666 获取ACP顾问的协助

*必须提早预约

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[accordion-item title=”What is Advance Care Planning Advisory Services (ACPAS)?”]

Advance care planning is a voluntary discussion that enables individuals to make plans about their future health care and funeral care. It encourages you to think about your personal beliefs and share goals of your health and end of life planning with your loved ones when you are not in a position to either make or communicate your own choices.

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[accordion-item title=”What is the scope of ACPAS?”]

The advisory scope of discussion covers the follow:

  • Future health care plan while client is deteriorating or in coma
  • Funeral plan
  • Last wishes
  • Legacy – what you would like to leave behind

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[accordion-item title=”What are the benefits of having ACP?”]

  • To reduce stress and anxiety for elderlies/patients and their families in future.
  • To improve quality of care or end of life care.

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[accordion-item title=”Who is eligible for ACPAS?”]

ACPAS is applicable for adults 21 years old and above.

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[accordion-item title=”What is the language used in the conversation?”]

ACPAS can be conducted in English / Mandarin / Cantonese.

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[accordion-item title=”How does ACPAS work?”]

It’s a 1.5 hour face-to-face session conducted by ACP Facilitator who will advise and provide proper information before client makes any decision. Client needs to complete ACP document during the session. Upon the completion of ACP advisory session, within 10 working days, the client will receive a file, which consists of one set of written ACP result and a CD with the audio-recorded dialogue during the session.

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[accordion-item title=”How many of ACPAS sessions do I need?”]

  • Individual – Minimum 1 session
  • Family – Minimum 2 sessions

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[accordion-item title=”What is Individual versus Family session?”]

  • Definition of Individual session – Client attend the session all by himself/herself.
  • Definition of Family: Either the client is accompanied by the family (handling his own ACP) or there are more than two clients who would like to have their respective ACPs done.

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[accordion-item title=”How long is an ACPAS session?”]

Each session is 1.5 hours.

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[accordion-item title=”Who is the ACP Facilitator?”]

ACP facilitators are individuals and professionals who have experience as well are trained in ACP.

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[accordion-item title=”How do I make payment for ACPAS?”]

Please bank in or online transfer to:

ACG Concept Sdn Bhd
Account Number: 3191-1872-08
Bank: Public Bank Berhad

Kindly send your bank-in slip or online transfer receipt to info@acgconcept.com.my

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[accordion-item title=”什么是预立护理计划咨询服务？”]

预立护理计划是一项自主规划。通过咨询服务，我们将探讨个人对未来的医疗照护需求和身后事的规划。预立护理计划鼓励您说出自己在无法言语的情况下，想要受到的对待与安排；也鼓励您及早与家人亲友开启这道对话，让他们清楚您的意愿，懂得如何协助您安放自身。

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[accordion-item title=”预立护理计划包含哪些课题？”]

预立护理计划探讨的课题如下：

  • 个人面临意外、重病、昏迷或临终时的医疗与照护需求
  • 葬礼的安排与计划
  • 临终的愿望
  • 死后的遗愿

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[accordion-item title=”预立护理计划有什么好处？”]

  • 可帮助减轻个人与家人的压力及焦虑
  • 可增进照护素质、帮助达到个人的意愿及善终

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[accordion-item title=”谁适合进行预立护理计划？”]

这项咨询服务只提供给已满21岁的成年人。

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[accordion-item title=”对话将以什么语言进行呢？”]

个人可以选择英语、华语或广东话来进行会谈。

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[accordion-item title=”预立护理计划咨询将以怎么样的形式进行？”]

在1.5小时的面谈中，咨询师将与个人讨论各项议题，并在任何决策前提供建议以及相关的信息。个人的决定和需求将被记录在案。面谈结束后，客户将在10个工作日内获得一份整理记录（书面文件）以及一份对话录音（CD）。

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[accordion-item title=”我需要进行多少次咨询会谈？”]

  • 个人——至少一次会谈
  • 家庭——至少两次会谈

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[accordion-item title=”何谓个人 / 家庭会谈？”]

  • 个人会谈——只有单人出席面谈
  • 家庭会谈——由亲友陪伴，一同谈论当事人的计划；或多个家庭成员（如夫妻、父子母女）一起进行自身的预立护理计划

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[accordion-item title=”会谈时间为多久？”]

每次面谈时段为1.5小时。

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[accordion-item title=”谁是预立护理计划咨询师？”]

预立护理计划咨询师是经过合格训练并拥有咨商经验的专业人士。

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[accordion-item title=”如何付款？”]

请将现款存入或转账至：

ACG Concept Sdn Bhd
户口号码: 3191-1872-08
银行: Public Bank Berhad

请发送您的现款存入单据或转账单据至 info@acgconcept.com.my

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